Pooch and Pony Physiotherapy is the trading name of Lindsey Fidler (PgD Veterinary Physiotherapy).
In order to provide you with the best service we are required to collect certain personal data and to keep this securely on file. This policy will detail what information we collect and how it is stored.
In order to perform physiotherapy treatment or to join one of our courses we will collect information including your name, address and contact details including telephone number and email address. We will also require your pet’s details and the details of the veterinary practice you use.
When under physiotherapy treatment information may be shared with your vet and physiotherapy reports sent to keep them informed of your pet’s progress. If required and with your consent this information may also be shared with other relevant professionals including but not limited to referral vets, hydrotherapists and farriers.
If you have signed up for further updates and our email newsletter we will collect your email address in order to contact you but will only provide relevant updates and you are able to unsubscribe at any time.
Personal data is required to allow your vet to identify they are giving consent for the correct animal to receive physiotherapy treatment and as a condition under my insurance with Balens Ltd, and an active member of the National Association of Veterinary Physiotherapists (NAVP) and Register of Animal Musculoskeletal Practitioners (RAMP). All data will be kept for 7 years as a requirement of my insurance and professional registrations.
You have the right to request a copy of any information held about yourself and to place restrictions on its processing. If you wish to update any of the data held about yourself please contact Lindsey Fidler to do this.